Blog

E-chat Blog

Guides, deep dives and best practices for integrating Viber, Telegram and WhatsApp with CRM/ERP: connecting numbers, working from the client card, automation and messenger limits.

  • Articles: 126
  • Categories: 13
  • Updated regularly
E-chat in numbers
  • 6years on the market
  • 400K+messages per day
  • 20+integrations

All articles

Viber in the Philippines. How businesses can work with the local audience

Viber in the Philippines. How businesses can work with the local audience

E-chat Support
13 min
NetHunt CRM plus E-chat. Messengers inside your Gmail workspace

NetHunt CRM plus E-chat. Messengers inside your Gmail workspace

E-chat Support
12 min
Viber, Telegram and WhatsApp for business compared by country

Viber, Telegram and WhatsApp for business compared by country

E-chat Support
13 min
Getting support ready for the Q4 peak season

Getting support ready for the Q4 peak season

E-chat Support
14 min
First message to a customer. Templates that get replies

First message to a customer. Templates that get replies

E-chat Support
17 min
3 numbers or more. Splitting channels between departments

3 numbers or more. Splitting channels between departments

E-chat Support
15 min

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