Kwizbot (Connective one)

Integration with Kwizbot

Connection to the Kwizbot system is performed by setting up the integration by the technical team.

👉 To do this, provide the API token from your e-chat account.


1. Integration Steps

In your e-chat account, click "Connect Telegram Number", "Connect Viber Number", or "Connect WhatsApp Number".

image.png

Select Kwizbot from the list of integrations.

image (1).png

Follow the connection instructions.

After that, go to the "Integrations" section and find the required information.

image (2).png

2. Setup in Kwizbot

Create a bot for e-chat and go to the bot settings, then open the "Webhooks" section.

Find the e-chat section, enter the previously obtained information: phone number, API Key, and messenger, then click "Link".

image (3).png

If an integration with this number already exists in Kwizbot, you must first unlink the channel from the old bot by clicking "Unlink Bot".

image (5).png

3. Scenario Setup

The simplest scenario for the e-chat platform looks as follows:

image (4).png
  • An operator connection block with exit aliases: the chat is closed by the operator or due to a timeout.
  • An exit alias with reply waiting connected.
💡 A personal account does not support keyboard blocks, an autocomplete list, or a slider in the scenario.

4. Write First

This functionality can be used to write first.

You can find more detailed instructions on using the service on the Kwizbot website.

Was this article helpful?

Share it with colleagues who might need it

Connect messengers to your CRM

Message clients first right from the client card and keep all conversations in your CRM. 7-day free trial, up to 40% off when connecting several numbers.

Read also

Local version Bitrix24

Apix-Drive

Connecting Viber number to Apix-Drive

AmoCRM

Connecting Viber number to amoCRM