User Agreement

1.1 This User Agreement (hereinafter referred to as the Agreement) applies to the E-chat.tech Site located at https://e-chat.tech/.

1.2 This Agreement governs the relationship between the Administration of the E-chat.tech Site (hereinafter referred to as the Site Administration) and the User of this Site.

1.3 The text of this User Agreement, permanently posted on https://e-chat.tech/terms/user_agreement.php, contains all the essential terms of the public offer. Your creation of an account or use of any Service constitutes confirmation that you have read, understand and fully accept the terms of this Agreement with possible subsequent changes, amendments and additions to it.

1.4 Proper acceptance of this offer is for the User to take the following steps:

1.4.1 familiarization with the terms of the User Agreement and all appendices to it;

1.4.2 entering valid and up-to-date information, including the email address in the “registration” tab;

1.4.3 pressing the “registration” button after filling out the form; after clicking, the Agreement becomes mandatory for the registered User.

2.1 The Agreement is the User Agreement.

2.2 E-chat.tech (E-chat) – Chatum OÜ (reg. № 17206444), Harju maakond, Tallinn, Kesklinna linnaosa, Vesivärava tn 50-201, 10152, Estonia, or ECHAT TECH COMMUNICATION LLC, Jalan Raya Anyar Gg III No. 2, Kerobokan Kelod, Kuta Utara – depending on location.

2.3 Site User (hereinafter referred to as the User) is a person who has access to the Site via the Internet and uses the Site.

2.4 Site Administration – authorized employees managing the Site.

2.5 Chat (feedback form) is a system function for direct messaging between the Internet User and Site Administration.

2.9 Tariffs (Price List) – fees charged for the relevant services rendered.

2.10 Personal account – a set of secure pages created upon User registration.

2.11 The Site is a collection of information (texts, graphics, videos) and software ensuring access at E-chat.tech and services described on its pages.

2.12 Service – the functionality provided by the E-chat.tech software system.

3.1 The subject of this Agreement is the provision to the User of the services described on the Site.

3.2 This Agreement covers all currently existing services of the Site as well as any subsequent modifications and additional services that appear in the future.

3.3 Access to the pages of the Site is provided free of charge.

3.4 This Agreement is a public offer. By accessing the Site, the User is considered to have acceded to this Agreement.

4.1 The cost of connecting to the Service is determined in accordance with the Price List posted at https://e-chat.tech.

4.2 The Site Administration may unilaterally change the Price List at any time by publishing a new version on its website.

4.4 Connection to the Site is paid by the Client on 100% prepayment terms. The method of prepayment is chosen by the User. The date of payment is the date funds are received in the Site Administration’s account.

4.4 The payment made covers the service period specified in the Price List. Next-period connection is activated only after the Client makes the subsequent payment before the period starts.

4.5 All transfer costs, including bank commissions, are borne by the Client.

5.1 The term of this Agreement is determined by the tariff chosen by the Client in the Price List.

5.2 The Contractor grants the Client a non-exclusive right to access the services for a limited period exclusively for the Client’s business operations.

5.3 Service connection is made only after funds are deposited to the Contractor’s account and the Client enters authorization data.

5.5 If the Client does not replenish the personal account for the next period, the Contractor disconnects the Client. Refusal to renew does not waive debt payment.

5.5 Reconnection is made after the Client’s balance is increased by the amount sufficient for the next period.

5.6 The usage period is specified in the Price List.

5.7 Additional services not in the Price List may be provided by separate agreement and payment.

5.8 Unused funds are non-refundable.

5.9 The Service is automatically disabled at 00:01 on the day after the paid period ends.

5.10 If the Client paid but did not use the account, funds are not returned.

6.1.1 to ensure operation of the Service 24/7 with ≥90% monthly uptime;

6.1.2 to keep records of Client payments;

6.1.3 to maintain confidentiality of Client credentials;

6.2.1 perform scheduled and emergency maintenance;

6.2.2 suspend Service during external network failures without liability for Client losses;

6.2.3 amend this Agreement and Price List by publishing updates on the site;

6.2.4 update Site content and functionality at its discretion;

6.2.5 delete Client data two months after termination or non-payment;

6.2.6 refer to the Client as a user in promotional materials.

7.1.1 to timely provide accurate information for connection;

7.1.2 to use the Service in good faith and reimburse documented losses for breaches;

7.1.3 to timely pay for Service connection;

7.1.4 to monitor Agreement and Price List updates on https://e-chat.tech;

7.2.1 initiate new connections during the validity of the offer;

7.2.2 monitor connection quality without interfering with the Contractor.

8.1 The Service may unilaterally change the Agreement, Privacy Policy, and tariffs upon publication.

8.2 On each visit, before using the personal account, the User must review updates.

8.3 If the User disagrees with changes, they must stop using the Site.

9.1 The Site contains intellectual property owned by the Site Administration and affiliates.

9.2 By using the Site, the User acknowledges copyright and related rights in all forms and media.

9.3 The User is prohibited from:

9.3.1 copying or distributing IP objects posted on the Site without permission;

9.3.2 using Site code or design elsewhere;

9.3.3 posting third-party personal data without consent;

9.3.4 altering Site code or functionality;

9.3.5 using offensive content.

10.1.1 The Site Administration may block access without notice if the User violates this Agreement;

10.1.2 disputes are handled via email with claim details and resolution proposals;

10.1.3 responses are issued within 30 calendar days of receipt.

11.1 The Contractor may involve third parties with appropriate expertise to connect the Service and maintain the Site.

11.2 Chapter titles and numbering are for convenience and do not affect interpretation.

11.3 Any unenforceable clause is interpreted according to applicable law; remaining clauses remain in full force.

11.4 The Contractor is not responsible for Client-provided content used in the Service.

11.5 If Client actions lead to third-party claims, the Client must promptly provide requested information, resolve disputes, pay fines, and compensate documented losses; the Contractor may suspend access until notarized proof of resolution is provided.